{"id":10141,"date":"2016-06-29T14:04:54","date_gmt":"2016-06-29T19:04:54","guid":{"rendered":"https:\/\/p8site.com\/oldp8\/philly-web-services-copy\/"},"modified":"2023-07-06T19:59:51","modified_gmt":"2023-07-06T19:59:51","slug":"reputation-management","status":"publish","type":"page","link":"https:\/\/p8site.com\/oldp8\/reputation-management\/","title":{"rendered":"Reputation Management"},"content":{"rendered":"\t\t
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Grow Your Business Through Reputation Management<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Take Control\nof Your Online Reputation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Online reputation influences the business performance and processes of an entity. Your online reputation is determined by all the publicly available information that is posted or published about your business online. A Zignal Labs report revealed that a company\u2019s online reputation is responsible for at least half its market value.\u00a0<\/p>

Do not let unfair results ruin your online reputation or negatively impact your business. Control your brand messaging and reduce the impact of a crisis with ServMark Digital Agency reputation management services.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What Are Online Reputation Management Services?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Online reputation management (ORM) services are specific to what people are saying about your company, on review sites, discussion forums, chat groups, blogs, news articles, or social media. It consists of reputation protection, monitoring, crisis management, and reputation recovery.\u00a0<\/p>

ORM focuses on influencing and improving the public\u2019s perception of your business or brand. It involves monitoring any online \u201cconversations\u201d about your business, responding to questions or comments, and addressing any negative reviews or feedback.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We identify and clean up any damaging content about your company online as well as promote positive content that helps your business put its best foot forward. Through these efforts we strengthen the credibility of your brand and positively influence consumer purchase decisions, so you rank higher than your competition on search engine results pages (SERPs), gain more leads, opportunities, and customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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WE PROTECT AND MANAGE YOUR BUSINESS' ONLINE REPUTATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Plain and simple, online reputation matters, a lot. Online reputation management apart from obviously maintaining your positive brand image, can additionally help you strengthen relationships with customers, reach new customers, and build your online presence. It is crucial that your business has an actively maintained, positive, online presence. We help hundreds of companies manage and protect their online reputation:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Our Proven Reputation Management Process\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Online reputation management is not only for businesses facing crises. In fact, prevention is a crucial part of managing a reputation. Today, negative news and opinions can go viral in an instant, causing real-time damage to your business reputation. We immediately address your issues and protects you in the future.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Audit<\/p>

Our Google Removal Audit will take inventory and assess your entire online presence, including your website, blog, social media profiles, and your third-party business profiles. We then identify whether your results are candidates for de-indexing from search engines. While rare, this allows us to remove any negative Google results that can be completely taken off Google.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Suppress Negative Results<\/p>

We analyze your Google search results to see what consumers see when they search for your business name and related keywords. Are there any negative results? Our Damage Control Process minimizes the number of people who will find your \u201cnegatives\u201d on Google. We do this by burying them deep below positive content that tells your real story and contextualizes your results.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Create & Promote Positive Content<\/p>

We continually create and promote positive content that shines a positive light on your business to protect your good name from future damage. This includes placing testimonials and reviews prominently on your website, monthly blog posts, social media updates, and rich media. The constant creation of optimized content keeps your positive webpages above your \u201cnegatives\u201d and creates a protective barrier that prevents new negatives from being seen.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Monitor<\/p>

We monitor your online presence by tracking mentions of your company, your services, and also follow keywords connected to your industry or competitors, while you receive regular reports and analytics showing how your online presence is improving. Our team is here for you every step of the way, communicating with you regularly, and optimizing your strategy each month.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Benefits of Well-Managed \nOnline Reputation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now more than ever your company\u2019s online presence is essential to its success. Our effective online reputation management strategy will bolster your public image, build trust, improve search engine rankings, and drive business to your door.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Competitive Advantage<\/p>

A well-managed online reputation can be treated as a competitive advantage. At some point, your potential customers will be deciding whether to buy you or your competitors. Most people will choose the brand with a stronger online reputation as research shows that 85% of potential customers use the Internet to research a company before they decide to make a purchase.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Top-of-Mind Awareness<\/p>

If you want to establish top-of-mind awareness, which refers to a company being first in customers\u2019 minds when thinking of a particular industry or category, you need to manage your online reputation. It will make you more visible in your market and among competitors. The more people talk about your business online, especially in a positive way, the more popular you will get with potential customers.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Builds Credibility<\/p>

Most people prefer buying from companies they can trust. A strong online reputation is a confirmation of your credibility, and the best social proof you can think of. It certifies the quality and value of your service. Reputation makes your brand more trustworthy. It is a sign of your customers\u2019 loyalty and attachment. That is why it is important to stay in control of it and manage your online image.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How Planet 8 Digital Agency
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Automated Review Management<\/h2>

We automatically reach out to your customers. Our fully automated review management software collects customer feedback and directly posts the positive submissions onto your Google listing.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Monitor & Respond<\/h2>

We schedule a series of emails and text messages asking your new and existing customers to provide their valuable feedback while at the same time centrally monitoring and responding to reviews, which increases the number of positive reviews you receive.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What Are Online Reputation Management Services?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reputation Management<\/strong> \u2013 in a business context, refers to consistently monitoring, optimizing, and responding to all company-related information across all channels to build a positive brand perception online. As a part of managing all aspects of your online reputation, in addition to review management, we also check on what people are saying on forums, groups, social media, as well as other sites across the internet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Review Management<\/strong> \u2013 is just one layer of a comprehensive reputation management strategy. It is a process of driving, and monitoring reviews on your website as well as incoming customer reviews from various third-party review sites like Google, Yelp, and others and responding to them when necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Review Management Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reviews play a huge part in your business reputation. Positive customer reviews can increase conversion rates by an incredible 270%! Studies show 97% of consumers read online reviews before contacting or visiting a business, 88% of consumers trust online reviews as much as personal recommendations, and 72% of consumers will act only after reading a positive review. Conversely, studies also show that when companies have negative reviews, it deters 86% of consumers from doing business with them altogether. So, how important are customer reviews to shoppers? Extremely important. Our review management services automatically reach out to your customers, which increases the number of positive reviews you receive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Review management must be a top priority for every customer-facing business because 98% of the consumers say that reviews influence their buying decision. Unfortunately, in most cases, your customers who DO have a pleasant experience, do not tend to leave reviews. Why?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Asking for reviews<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You see, customers who DO have good experiences, who are the true reflection of your business\u2019s reputation \u2013 do not leave reviews simply because\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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They are not asked!!!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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That is where ServMark Digital Agency comes in\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Since research shows 72% of consumers left a business review when asked and 86% of people would pay more for services from a company with high ratings and excellent reviews, we utilize automated ratings and collection tools that motivate your customers to leave positive reviews and helpful comments about your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Meaning…<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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